Depending on which services you have with us, you can use the portal to access bills, monitor usage, run tailored reports and set up alerts – all designed to help you drive savings, and improve your communications efficiency.
If you’re a voice customer, you’ll be able to look at KPIs on your lines, such as how long it takes your agents to answer the phone, how long your agents are spending on each call and how long your callers are waiting.
If you’re a mobile customer, you can get stats on user spend, and set up alerts so you know when you’ve hit your monthly data allowance, or if your phones are being used for costly premium numbers, TV voting, or donations.
Not with us yet? For more information on whether we could offer you a better deal on your voice, mobile or data communications, call 0808 146 7000 or email firstname.lastname@example.org