RPI Price Increase in line with industry
Each year we have an annual price rise in line with our suppliers and other networks/operators.
Mobile, broadband and landline customers will receive their first RPI price rise in April 2020. The increase will also be on calling plans and calling features.
Each year we will adjust the amount you pay per month for your plan(s) according to the Retail Price Index (RPI) rate of inflation. This rate is announced in January each year and we will adjust your bill by this amount in April of the same year. The RPI rate announced in January 2020 was 2.5% per cent, so your monthly payments from April 2020 will increase by 2.5% per cent.
This reflects the increase in the costs to Calteq from carriers/networks to run and invest in their network and services that we provide.